Effective Date: 9 June 2025

Welcome to Em Design! Your privacy matters to us (a lot). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://emilyruven.com (“Website”), contact us, or use our services—whether you’re browsing from the EU, US, or anywhere else in the world.

1. Who We Are

This website is owned and operated by:

Name: Emily Ruven
Business Name: Em Design
Website: https://emilyruven.com
Email Contact: info@emilyruven.com

2. Information We Collect

We collect information from you when you:

• Contact us through forms or email
• Book a service
• Subscribe to a newsletter
• Interact with our site or social media
• Use our website (through cookies or analytics tools)

Types of data we may collect:

• Personal Information: Name, email address, business name, and any other info you voluntarily provide
• Usage Data: IP address, browser type, device info, time spent on pages, links clicked
• Cookies and Tracking Technologies: Small data files used for analytics, site function, and marketing

We do not knowingly collect data from children under 13. If you’re under 13, please do not use this site.

3. Why We Use Your Information

We use your data to:

• Respond to inquiries or project requests
• Provide and manage design services
• Send marketing emails (only if you’ve opted in)
• Understand how users interact with the website
• Improve site functionality and user experience
• Comply with legal obligations

We will never sell or rent your personal data.

4. Legal Bases for Processing (for EU/UK Users)

If you are located in the EU or UK, we rely on these legal grounds to process your data:

• Consent – for newsletters or cookies (you can withdraw it anytime)
• Contract – to deliver a service or fulfill an agreement
• Legal obligation – if required to comply with law
• Legitimate interest – such as improving our services or website usability

5. Cookies & Analytics

We use cookies to help our website work properly and to understand how visitors use it. This may include third-party cookies (like Google Analytics).

You can manage or disable cookies in your browser settings. Just note that some site features might not work correctly without them.

Analytics tools we may use:

• Google Analytics
• Meta Pixel (for ads and insights)

6. Third-Party Services

We may use trusted third parties to help us run this website and business smoothly. They only access your info as needed, and are required to follow data protection rules.

Examples include:

• Email marketing tools (e.g., MailerLite, Flodesk)
• Analytics providers (e.g., Google)
• Hosting providers (e.g., Webflow, WordPress)

We never share your data with random marketers, ever.

7. International Visitors

No matter where you’re from, your personal data is handled with care.

If you’re outside of Mexico (where our business is based), be aware that your data may be processed or stored in countries with different laws. By using this site, you consent to that transfer and processing.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your data
• Object to or restrict certain uses of your data
• Withdraw consent at any time (especially for marketing)
• Lodge a complaint with your country’s data protection authority

To request any of the above, just email us at info@emilyruven.com. We’ll respond within a reasonable timeframe (usually under 30 days).

9. Data Retention

We keep your personal data only as long as necessary:

• To provide our services
• To comply with legal, tax, or accounting obligations
• To respond to inquiries or feedback
• For as long as you remain subscribed (if applicable)

If you request deletion, we will honor it unless we’re required to retain certain info by law.

10. Data Security

We take your data seriously and have security measures in place to protect it. This includes secure hosting, SSL encryption, and access limitations.

However, the internet isn’t 100% bulletproof, so while we do our best, we can’t guarantee total security.

11. Policy Updates

We may update this policy occasionally. If we make big changes, we’ll update the “Effective Date” and let you know on the site.

It’s a good idea to check back once in a while if you’re curious. (Or just email me and ask!)

12. Contact Us

Questions? Requests? Privacy-related questions?

Reach out anytime:
? info@emilyruven.com
? https://emilyruven.com